Job Responsibilities & Duties

• Overseeing the customer service process
• Resolving customer complaints brought to your attention
• Conducting quality assurance surveys with customers and providing feedback to the staff
• Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information
• Maintains customer records by updating account information
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best the solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Qualification & Required Skills

• Bachelor's Degree
• A minimum of 1 year experience
• Excellent interpersonal and written and oral communication skills
• Knowledge of CRM systems
• Customer service
• Product knowledge
• Market knowledge
• Quality focus
• Problem-solving
• Documentation skills 
• Phone skills
• Listening 
• Resolving conflict
• Analyzing information
• Multi-tasking

If you enjoy working in a fast-paced, dynamic working environment and have prior experience as Customer Support Executive 

we want to hear from you.

Interested Candidate are requested to mention the Subject as “Customer Support Executive“ and drop your resumes on hiring@magentagroup.com

Job Overview: Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the Backend developer to meet the overall product front end requirement

Job Responsibilities & Duties

• Developing new and existing native/Hybrid applications Nice to have Flutter, React Native)
• working with custom frameworks, experience with design patterns, pluggable architecture and performance monitoring/tuning
• Use of multiple technology stacks, Command on development methodologies and tools, Strong object-oriented design and development fundamentals
• Technically lead a product development team, ability to delegate, influence and get execution done
• Keep track of the bigger picture while helping the team members with their day to day assignments
• Documenting new applications or changes made to existing applications
• Frequently communicating with internal customers, end-users, and managers on project progress, deployment, and issue resolution
• Supporting systems to provide continuous integration and automated testing processes
• Ability to thrive in a fast pace, dynamic excellent articulation and communication skill

Qualification & Required Skills

• IOS Framework
• Services, Content Providers, Intent & Intent Filters, Broadcast receiver.
• Good command on SQLite database, ‘Push Notification’ and Google Map API’s.
• Work on GPS Navigation live tracking, Geofencing.
• Hands on Android API’s like Gmail, Facebook, Linked-in, Twitter, Google+ etc.
• Worked on all types of parsing techniques like XML and JSON.
• Worked on all type’s web services like SOAP and REST.
• Worked on Kotlin
• Worked on Flutter
• Core Java, Multithreading, Data Structure and algorithms, Design Patterns, Troubleshooting and Analytical skills
• Excellent Verbal & Written Communication Skills
• Graduate Engineer or equivalent experience knowledge.
• Experience 2-10 year

If you enjoy working in fast paced, dynamic working environment and have prior experience as Front-End IOS Developer, we want to hear from you.

Job Responsibilities and duties

• Advising clients on techno-commercials aspects of the e-mobility projects
• Conducting market research and solution’s feasibility assessment for domestic and international clients 
• Advising clients across various countries on Policy and Regulations 
• Identifying potential clients/customers and partners
• Pitching products and services to the clients 
• Maintaining fruitful relationships with existing customers and generate new leads from existing and new clients
• Attending conferences, meetings, and industry events
• Delivering PowerPoint presentations and preparing project reports for submission to client 
• Preparing and submitting the responses for government tenders in the e-mobility domain 
  

Qualifications and Skill Required.

• Candidate must have technical background with bachelors in Electrical or Power Engineering
• Candidate must have at least 3 years of consulting or research experience either in the power or e-mobility sector
• Candidate must have solution-oriented approach 
• Candidate with in-depth knowledge of the EV industry and its current events will be given preference
• Candidates must have ability to handle pressure and meet deadlines
• Excellent communication skills including proficiency in English with cross-cultural thinking
• Proficiency in MS office Tools such as Excel and PowerPoint
• Willingness to travel regularly, and  in some cases, extended stay in international countries and Indian cities on short notice 
• The candidate should be self-disciplined and self-motivated
• Should be able to deliver projects without any assistance
• Strong project management skills

If you enjoy working in fast paced, dynamic working environment and have prior experience as Technical Consultant (e-Mobility Solution), we want to hear from you.

Job Responsibilities and duties

• Identifying potential clients, new leads & partners
• Selling products and Services of the company as per the sales target 
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Regular follow-ups with the potential client to close deals 
• Maintaining fruitful relationships with existing partners and customers
• Attending conferences, meetings, and industry events to generate new leads and pitch company’s solutions to the potential clients 
• Preparing and submitting tender responses
• Contacting clients to inform them about new developments in the company’s products
• Developing and submitting sales proposals on daily basis to potential clients

Qualifications and Skill Required.

• Candidate must have graduation in either Electrical or Power Engineering
• Must have minimum 3 years of sales experience 
• Person should be self-driven and capable to meet the sales target in a growing industry 
• Proven sales capabilities and time management skills
• Ability and experience in network expansion 
• Ability to handle pressure and meet deadlines
• Able to work independently with the ability to focus on all cost and revenue elements of the business 
• Availability to travel domestic in Tier -1 & Tier -2 Indian cities with extended stays
• Experience with EV charging infrastructure set up is preferred
• Ability to handle pressure and meet deadlines
• Experience in Microsoft Office– Power Point and Excel 
• Strong English speaking and writing skills
• Strong project and vendor management skills
• Good presentation skills

If you enjoy working in fast paced, dynamic working environment and have prior experience as Assistant Manager Sales (ChargeGrid), we want to hear from you.